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Quote Preferences

What a new quote starts as, and the four switches that decide what survives when it converts.

They apply to quotes raised after the change, never to quotes that already exist.

The Quote Settings tab of Finance Settings. Switches cover allowing edits to accepted quotes, hiding zero-value lines, and retaining notes, terms, billing address and shipping address on conversion. An Auto-convert accepted quotes radio group offers Do not auto-convert, Create a draft invoice, and Create and email an invoice.
The retain-on-conversion switches decide what survives when a quote becomes an order or an invoice.

Settings that matter

Go to SettingsFinanceSalesQuotes. The tab splits into General, a Defaults section, and Field Customisation.

PreferenceWhat it doesWorth changing when
Auto-convert accepted quotesTurns a quote into the next document automatically the moment it is accepted.Acceptance always leads to the same next step and you want no gap.
Allow editing accepted quotesLets an accepted quote be changed after the fact.Rarely. An accepted quote is what you agreed.
Hide zero-value line itemsDrops nil lines from the PDF.You list inclusive extras the customer should not see priced at zero.
Retain notes on conversionCarries customer notes across when the quote converts.Your notes are for the customer rather than for you.
Retain terms on conversionCarries terms and conditions across.Almost always. The terms you quoted are the terms you agreed.
Retain billing address on conversionCarries the billing address across.Almost always.
Retain shipping address on conversionCarries the shipping address across.You ship to where you quoted.
Default Terms & ConditionsText printed at the foot of every new quote.You have standard terms you currently paste in by hand.
Default NotesText carried onto every new quote.You always say the same thing.

What lives somewhere else

Expected settingWhere it actually is
Numbering seriesReal, but not here. Quote numbering is set with every other document series under the numbering settings.
TemplateReal, but not here. The quote PDF layout is chosen under Customization, Templates.
Portal acceptanceReal, but not here. What a customer can do with a link is set under the portal settings.
Default validityDoes not exist. Valid Until is set per quote, so a quote left blank does not expire on its own.
Notify on acceptanceNot a quote setting. Notification behaviour is configured under the notification settings.
Tax inclusive by defaultNot a setting. Tax treatment is chosen on the document.

Numbering

Quote numbers are a series, not an identity. They can be changed on a draft, they must be unique, and they do not have to be unbroken because a quote posts nothing to your books. That last part is what makes quote numbering far more relaxed than invoice numbering.

  • Changing the prefix affects new quotes only. Existing numbers are never rewritten.
  • Setting the next number lower than one already used is refused, because duplicates would follow.
  • Auto numbering can be turned off entirely if you type your own references.

The template

The PDF template controls the logo, the colours, which columns appear on the line table and what shows in the footer. One template can be marked as the default and others chosen per quote, which is how a second brand or a second language is usually handled.

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