Skip to the article

Send and Track an Order

Issuing sends the order and makes it real to everyone downstream: the vendor can act on it and your warehouse can receive against it.

Tracking after that is mostly about watching the outstanding quantities.

An open purchase order, PO-00001, with its status, the vendor it was raised against, the ordered lines and the record's own toolbar across the top.
An issued order is tracked from here until everything on it is received and billed.

Issue it

  1. Check the lines and the delivery location one last time

    Both are editable on a draft and awkward afterwards.

  2. Choose Issue, or Email the order

    Emailing issues it and sends the PDF to the contact marked for purchase orders.

  3. Confirm receipt with the vendor if it matters

    Nothing in SorviAI Finance knows whether they read it. The activity timeline records the send, not the agreement.

Tracking what is outstanding

An issued order carries three quantities per line: ordered, received and billed. The gaps between them are the whole point of the document, and they are the first thing to look at when something has gone wrong.

GapMeansUsual next step
Ordered above receivedStill to arrive, or short deliveredChase the vendor, or close short
Received above billedTheir invoice has not arrived yetWait, then enter the bill
Billed above receivedBilled in advance, or a short deliveryQuery before paying
All three equalCompleteThe order closes itself

Chasing late deliveries

Sort the orders list by expected delivery date and filter to issued or partially received. That is your late list. There is no automatic chase, deliberately, because a supplier being a day late is not always worth an email.

Was this document helpful?