Other Actions in Shipments

Deleting a shipment to put the stock back, printing delivery notes, and the two month-end filters that keep your cost of goods and your revenue in the same month.

The overflow menu on an open shipment, reached from the three-dot button in the record's toolbar. It offers Clone Shipment, and in red at the foot Delete. — There is no cancel in this menu. Deleting is what returns the stock.

Undoing one

There is no cancel on a shipment. The overflow menu offers Clone Shipment and Delete, and deleting is what undoes it: the inventory movements the shipment made are reversed and every package on it goes back to Not Shipped, ready to be despatched again.

Delete: the goods never left. Stock comes back and the packages return to the queue.
Return: the goods left and came back. That is a sales return, which records the condition they came back in and credits the customer.
Deleting a shipment does not touch an invoice raised against the order. If you have already invoiced, credit that separately.

Delivery notes

Document	Goes	Shows
Delivery note	In the box or with the driver	Items and quantities, prices optional
Packing slip	In each box	Contents of that box only
Shipping label	On the box	Address and carrier reference
Invoice	By email	Everything, including prices

The delivery note layout is chosen under Customization, Templates, and usually hides prices, because it is going to your customer's warehouse rather than to their accounts department.

Month-end checks

Shipped not invoicedcost without revenue: Cost of goods recognised against revenue that has not been. Invoice these before the close, or your margin for the month is understated.
Invoiced not shippedrevenue without cost: The opposite problem. Usually a service, sometimes a shipment nobody recorded. Check which.