Skip to the article

Create a Vendor Credit

Raise it against the original bill so the lines, prices and tax rates come with it.

A standalone credit is possible and should be rare, because nothing in it says what it corrected.

The New Vendor Credit screen, where the vendor, the credit number, the date and the vendor's own reference are entered above the lines being credited.
The reference is what ties a credit back to the bill or return that caused it.

Record a credit

  1. Raise it against the original bill

    This copies the lines and keeps the credit tied to what it corrects.

  2. Trim to what is being credited

    Reduce quantities or remove lines so it covers only the disputed part.

  3. Enter their credit note number

    As with bills, their reference is the one you will quote when querying it.

  4. Check the tax

    Purchase tax is credited in proportion, which matters for your tax return.

  5. Save

    The credit becomes available to apply against bills.

Common reasons

ReasonAlso needs
Overcharged on priceNothing. Value only.
Short delivery already billedNothing, if the receive was recorded correctly.
Goods returnedA stock adjustment or transfer out in Inventory.
Damaged on arrivalA decision on the damaged stock you are holding.
Agreed rebate or discountNothing. Often a standalone credit.

Was this document helpful?