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Item Preferences

Defaults for new items, the units everything is measured in, and the settings that decide how rate lists behave.

Item preferences decide what a new item starts out as, so you fill in less every time. Two of them change more than a default.

Go to SettingsItems.

The Items Settings screen inside Inventory Settings, subtitled Configure defaults, behavior, and custom fields for items, with General and Field Customisation tabs. A Defaults section carries three switches: Create new items as services, Create new items with variants, and Allow duplicate item names. A General section below holds Quantity decimal places, Dimension unit set to cm, Weight unit set to kg and Barcode scan field set to SKU. The settings sidebar on the left lists Organisation, Users and Roles, Taxes, Payment Terms, Portal, Email Preferences and Preferences under General, then Sales, Purchases, Items and Inventory under Modules.
Items settings. The Defaults section decides what a new item starts out as.

Defaults

PreferenceWhat it doesWorth changing when
Create new items as servicesNew items open with Type set to Service instead of Goods.You sell mostly labour rather than stock.
Create new items with variantsThe item form starts in variants mode rather than as a single item.Most of your catalogue comes in bores, sizes or grades.
Allow duplicate item namesChooses what an import matches on. It does not gate saving an item.Your SKUs are complete and you want imports keyed on them.

General

PreferenceWhat it does
Quantity decimal placesHow many decimals a quantity accepts, up to the three that are stored
Dimension unitThe unit item dimensions are measured in
Weight unitThe unit item weights are measured in
Barcode scan fieldWhich field a scanner types into when it reads a code

These are organisation-wide rather than per item, so changing one restates every item's dimensions in the new unit rather than converting them.

Inventory defaults and rate lists

The lower half of Items Settings. An Inventory Defaults section, introduced by the line Pre-filled on new tracked items so they need not be re-entered each time, holds Default valuation method set to Weighted Average Cost and an empty Default inventory account. A Rate Lists section below has Enable rate lists switched on with an indented Apply rate list at line item level switched off. An Auto-Update Selling Price section at the foot has Update selling price when a quote is sent switched off, described as sending a quote automatically updates the selling price of linked inventory items to match the quoted price.
Rate lists are switched on here, under Items, not under Sales. The line-level switch is indented because it only matters while rate lists are on.

Inventory defaults

PreferenceWhat it does
Default valuation methodPre-selected on new tracked items
Default inventory accountThe stock account new tracked items post to

Rate lists

PreferenceWhat it does
Enable rate listsTurns the rate list field on across sales and purchase documents
Apply rate list at line item levelLets a single line take a different rate list from the rest of the document
Update selling price when a quote is sentWrites an edited quote price back onto the item as its new selling price

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