Notifications
Desktop notifications, the sound they arrive with, and the three kinds of notification you can turn off. These settings are yours alone.
Notifications is the one screen in Repairs settings that changes nothing for anybody else. It is your own preference for how and when the app interrupts you, and a colleague's answer can be different.
Go to SettingsNotifications. Two tabs: General and Notification Types.
General
Desktop and Sound holds two switches.
| Field | What it does |
|---|---|
| Desktop Notifications | Browser notifications when you are not looking at this tab. Your browser has to allow them as well. |
| Notification Sound | Plays a sound when a new notification arrives. Turning it on offers four sounds: Default, Gentle Chime, Bright Ping and Digital Pulse, each with a play control. |
| Send Test Notification | Sends a test browser notification and plays the sound, so you can check both without waiting for something to happen. |
Notification Types
Three switches, one per kind of notification.
- Mentions
- When somebody @mentions you in a comment, which on a busy ticket is the one you want left on.
- Workflow Rules
- Notifications raised by automated workflow rules, where your organisation runs them from another app.
- System
- System notifications and portal updates.