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Navigating TeamEmail

The sidebar's two halves, the search bar and the app switcher.

TeamEmail opens on one screen and stays there. Everything you reach is chosen from the left sidebar, which is read top to bottom in two halves: views first, then the mailboxes those views are drawn from.

The TeamEmail sidebar. The upper half holds views: My Work with Open, Assigned to me, Subscribed, Later, Done and Drafts; then Scheduled with Send Later; then Outbox; then Unread. The lower half holds mailboxes: My Mailboxes with Eleanor Whitfield, then Shared Inboxes listing Accounts, Sales and Quotes, Service Desk and Workshop, then Tags. The message list sits to the right of it.
Views in the upper half, the mailboxes they draw from in the lower half.
  1. Select a row in the upper half to ask a question across your mailboxes: what is assigned to me, what is unread, what is waiting to send.

  2. Select a mailbox in the lower half, then a folder inside it, to look at where mail physically sits.

  3. Select a conversation in the list to read it. The reading pane opens to the right of the list.

  4. Use the app switcher at the top left to move to another SorviAI app. Shared records travel with you.

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