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What settings covers

The ten screens behind TeamEmail, from connecting a mailbox to how long a send waits.

TeamEmail Settings is one panel holding ten screens, reached from the gear in the header. Some are yours alone, some are the team's, and the difference is worth knowing before you change anything.

A tour of TeamEmail Settings, screen by screen
The TeamEmail Settings panel, headed TeamEmail Settings with a close button at the right. Its left nav lists ten screens in order: Inboxes, Connections, Teammates, Templates, Tags, Signatures, Snooze Presets, Default From, Smart Bar and Undo Send. Inboxes is selected, showing Individual and Shared tabs, with Eleanor Whitfield's individual inbox listed as having 1 channel beside a Create Individual Inbox button.
The settings nav, with Inboxes open on its Individual tab.

Getting mail in

  • ConnectionsSign in to Microsoft and attach a real Outlook mailbox.
  • InboxesTurn a connected mailbox into a shared one, and decide who belongs to it.
  • TeammatesWho has access to TeamEmail, and whether they administer it.

What you send with

  • TemplatesSaved replies for the things you type out every day.
  • SignaturesThe block that goes under your name, per mailbox.
  • Default FromWhich mailbox a new email starts from.

How conversations behave

  • TagsThe labels you sort conversations by.
  • Snooze PresetsShortcuts for the times your team snoozes to most.
  • Smart BarThe panel beside a conversation showing the customer's record.
  • Undo SendHow long a sent email waits before it truly leaves.

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