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Inboxes

Turn a connected mailbox into a shared inbox, and manage who's a member.

Settings > Inboxes lists every mailbox in TeamEmail, split into an Individual tab and a Shared tab.

The Inboxes screen in TeamEmail Settings, open on its Individual tab beside a Shared tab. A panel headed Individual Inboxes, described as your personal mailboxes, only visible to you, lists Eleanor Whitfield with 1 channel and an enabled toggle, beside a Create Individual Inbox button.
The Individual tab: mailboxes only their owner can see.
The Shared tab of the Inboxes screen in TeamEmail Settings, headed Shared Inboxes and described as team inboxes with role-based access control, beside a Create Shared Inbox button. Four are listed with their purpose, channel count, member count and an enabled toggle: Accounts for invoices, payments and statements with 2 members; Sales and Quotes for quotes, orders and new enquiries with 2 members; Service Desk for field service job updates and customer queries with 4 members; and Workshop for bench repairs, parts fitting and job sign-off with 3 members.
The Shared tab, where each team inbox shows how many channels and members it has.
  1. Go to Settings > Inboxes, Shared tab.

  2. Select New shared inbox and choose the connected mailbox to base it on.

  3. Add members, and set each one's role.

  4. Select Save.

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