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Done

Close a conversation out when it doesn't need you any more.

  1. Open the conversation.

  2. Select Done in the conversation toolbar.

The conversation leaves Open and sits under Done. Marking a conversation done doesn't delete it or remove it from the mailbox it belongs to: it only clears it from your working list.

TeamEmail with Done selected under My Work, highlighted in the left sidebar. Three closed conversations from August are listed: an approved quote for a gearbox overhaul from Yvonne Braithwaite, a hydraulic valve rebuild ready for collection from Frank Iliffe, and a fitted pump seal kit from Doreen Kasprzak, tagged Quote and Parts where relevant.
Three finished conversations, still readable but off your working list.

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