Company information

The website sorviai.com and the SorviAI service, including the SorviAI Orbit plan, are provided by SORVI AI LTD, a private company limited by shares, registered in England and Wales under company number 16927720, with its registered office at Unit 5a Victoria Road, Stoke-On-Trent, England, ST4 2HS. SorviAI is the trading name; SORVI AI LTD is the company.

SORVI AI LTD is a wholly owned subsidiary of Ralakde Holdings Limited. You can check these details free of charge on the Companies House register at find-and-update.company-information.service.gov.uk.

One address reaches us for everything: support, billing, privacy, legal notices, security reports and abuse reports. You can also write to us through the form on our contact page. We answer in English.

SORVI AI LTD is registered with the Information Commission (the ICO) as a data controller. You can check the entry on the ICO’s public register of fee payers. How we handle personal information is set out in our Privacy Policy and Cookie Policy.

If you are unhappy with how we have handled your personal information, please complain to us first, through the form on our contact page or by email to [email protected]. We acknowledge a complaint within 30 days and respond without undue delay. If you are not satisfied with our response, you can complain to the Information Commission (the ICO) at ico.org.uk or on 0303 123 1113.

You can report illegal content on a storefront, portal or shared link hosted on SorviAI by email to [email protected] or through the form on our contact page. For intellectual property complaints, see IPR Compliance. Our Abuse Policy explains what is not allowed and how we act on reports.

Child sexual abuse material can also be reported to the Internet Watch Foundation at iwf.org.uk. If someone is in immediate danger, call 999.

SorviAI and SorviAI Orbit are trade marks of Ralakde Holdings Limited, used by SORVI AI LTD under licence. They are not registered trade marks. The content of this website belongs to SORVI AI LTD or its licensors. Use of our marks is governed by our Trademark Policy.

Use of the service is governed by our Terms of Service. The service is offered only to businesses acting in the course of their trade, business or profession. Sole traders and partnerships buying for their business are businesses for this purpose.