# Introduction - Visitor Management

Everybody on site who is not an employee, from arrival to sign out, in one log.

**Video coming soon:** A tour of Visitor Management: who is on site, who they came to see, and who has not signed out.

A visitor is anybody on site without an employee record: a contractor, a candidate, an auditor, a customer. The log exists so that a fire roll call is a list rather than a guess.

![The Visitor Management screen, headed Visitor Management above the line Log and track visitor check-ins and check-outs, with a blue Log Visitor button. Four count cards read 0 Currently In, 0 Today's Visitors, 0 Checked Out and 0 Overstay. Filter chips read All Status and All Time. The table has columns Visitor, Purpose, Host, Check In, Check Out and Status, listing thirty-four visitors with purposes including Meeting, audit, Interview, sales visit and training.](https://www.sorviai.com/help/worklink/visitors/visitors-list.png)

*Thirty-four visits. The four cards at the top are the live picture; the table is the history.*

## The four counts

![Four count cards on the Visitor Management screen: 0 Currently In with a sign-in icon, 0 Today's Visitors with a person icon, 0 Checked Out with a clock icon, and 0 Overstay with a warning triangle.](https://www.sorviai.com/help/worklink/visitors/visitor-stats.png)

*Currently In is the roll-call number. Overstay is the one to act on.*

- **Currently In** (on site now): Checked in and not yet out. This is the figure a fire warden needs.
- **Today's Visitors** (since midnight): Everybody who has arrived today, whether or not they have left.
- **Checked Out** (gone): Visits closed today.
- **Overstay** (unclosed): Visits still open past when they should have ended. Either somebody is still here or a sign-out was missed.

> **Note:**
>
> **No depot selector sits on this screen**
>
> Attendance and leave both narrow to a depot; the visitor log does not. It spans the organisation, and the host is what tells you which site a visit belongs to.

## What a visit records

*Columns on the visitor log*

> **Tip:**
>
> **The host is what makes the log worth keeping**
>
> A name and a time tell you somebody was here. The host tells you who to ask about it six weeks later, which is the question that actually gets asked.
