# Correct a Record

The two routes to changing an attendance day, and why neither of them is editing the row.

Nothing on this table can be typed over, and the omission is deliberate. An attendance record is evidence, so every change to one carries either an approval or an import behind it.

Two routes exist. Which one you want depends on whether you are fixing one day or a month of them.

**Approve a regularization** (one day, one person)

- Yes: The employee states what happened and why.
- Yes: The approval is recorded against the change.
- Yes: Worklink rewrites the record for you.
- No: Needs the employee to raise it first.

**Bulk upload** (many days, many people)

- Yes: Corrects a whole period in one pass.
- Yes: Useful after a terminal outage or a migration.
- No: No per-row reason and no approval trail.
- No: Administrator or manager only.

## The normal route: approve the regularization

Almost every correction should arrive this way, because it comes with a reason attached and leaves a record of who agreed to it.

- Ask the employee to raise a regularization against the day. They pick the type, give the real time and write a reason.
- Open **Regularizations** and read the request beside the record it names.
- Approve it. Worklink writes the corrected times into the attendance record, and the row on this screen changes to match.

## The bulk route: upload a corrected period

- Select the three-dot button above the table and choose **Bulk Upload**. The item only appears for administrators and managers.

  ![The three-dot menu open at the top right of the Attendance Records screen, listing three items with icons: Export, Bulk Upload and Restore Default View.](https://www.sorviai.com/help/worklink/records/actions-menu.png)
- Export the period first, so the file you upload has the columns Worklink expects. **Export** sits directly above **Bulk Upload** in the same menu for that reason.
- Correct the rows in the exported file, then upload it.

> **Note:**
>
> **A bulk upload leaves no reason behind**
>
> It writes the times and nothing else: no request, no approver, no note. Use it for a systematic problem such as a clocking terminal that was offline, and use regularizations for anything an individual disputes.

> **Tip:**
>
> **Restore Default View is not a correction**
>
> The third item in the same menu resets the sort and the columns to how the screen ships. It changes nothing about the records themselves, which is worth knowing before you press it looking for an undo.