# Inbox

Mail as it arrives in this mailbox.

**Inbox** holds mail as it arrives in this mailbox, unsorted and in the order it was received.

![Eleanor Whitfield's mailbox expanded under My Mailboxes with its Inbox selected, listing mail addressed to her personally: a Q4 supplier review request from Roger Attlee, a framework renewal from Yvonne Braithwaite, a site visit request from Miriam Cobbold and an annual spend review from Doreen Kasprzak.](https://www.sorviai.com/help/teamemail/my-mailboxes/inbox.png)

*The Inbox of a personal mailbox, selected in the sidebar.*

> **Note:**
>
> This is the real Outlook Inbox behind the mailbox, not the My work view. A conversation can sit in this Inbox and also show up in My work if it's assigned to you: they're two different ways of looking at the same mail. See What my work is.