# What Repairs settings covers

The eleven screens behind the gear, the three groups they sit in, and which of them belong to Repairs rather than to the whole workspace.

Repairs settings are a shorter rail than the other apps carry, and deliberately so. Three screens decide how repair work behaves; the rest are the workspace settings every app shares.

## Three groups, eleven screens

![Repairs Settings, headed with a cog and a red cross at the top right, on a pink header reading Repairs. A column on the left lists the screens under three headings: GENERAL holds Organisation, Users & Roles, Taxes, Payment Terms and Technicians; MODULES holds Sales, Tickets and Items; CUSTOMIZATION holds Templates, Tags and Notifications. Organisation is selected and carries two tabs, Profile and Number Series, with the Profile tab showing Organisation Name Ironvale Industry, Industry Manufacturing, and an address in Rotherham, South Yorkshire.](https://www.sorviai.com/help/repairs/settings/settings-rail.png)

*Eleven screens in three groups, and no Automation or Advanced section at all.*

**General** is who you are and who works for you.

- **Organisation**: Your profile and logo, and the numbering behind every document.
- **Users and Roles**: Who has access to Repairs, and what each role may do.
- **Taxes**: The rates a document line can be charged at, and your registration.
- **Payment Terms**: The due-date rules every document offers.
- **Technicians**: Which people do repair work, and the skills each of them carries.

**Modules** is the work itself, and **Tickets** is the screen that matters most.

- **Tickets**: The statuses a repair moves through, the fields on a ticket, and how work reports behave.
- **Sales**: The five documents Repairs bills with, tab by tab.
- **Items**: Custom fields on the parts and services a repair consumes.

**Customization** is what a customer sees and what reaches you.

- **Templates**: The PDF layout for every document Repairs prints.
- **Tags**: The labels you file contacts, items and transactions under.
- **Notifications**: How and when Repairs tells you something happened.

## Opening, saving and closing

The gear at the right of the Repairs header opens settings from wherever you are. It is labelled **Repairs Settings**, and it remembers the screen you came from, so the cross at the top right puts you back there.

Screens are down the left, grouped; tabs run along the top of the pane. Every screen saves the same way, from the bar at the foot: **Save** stays greyed out until something actually differs from what is stored, and **Cancel** puts the screen back.

> **Note:**
>
> **Leaving with unsaved changes prompts you**
>
> Moving to another settings screen, or closing settings, while an edit is pending raises a confirmation rather than discarding it quietly.

## Three screens are Repairs' own; the rest are the workspace's

**Technicians**, **Tickets** and **Items** configure repair work and exist nowhere else. Everything else on the rail belongs to the whole organisation: another app opening Organisation, Payment Terms, Taxes, Tags or Notifications sees the same values, because there is one set of them and not a copy per app.

> **Warning:**
>
> **Changing a shared setting changes it everywhere**
>
> Editing a number series, retiring a payment term or changing a tax rate affects every app that uses it, not just Repairs.

## What Repairs deliberately does not have

No portal, no email preferences, no workflow automation, no integrations, and no Preferences screen of enabled modules. Repairs bills through the finance side of the workspace, and those settings live with the app that owns them.

> **Note:**
>
> **Sales here is the same five documents Repairs raises**
>
> Customers, quotes, invoices, customer payments and credit notes. They are the same tenant-level settings the finance side edits, on the same documents, not a second copy.