# Welcome to Repairs

Every module in SorviAI Repairs, what each one is for, and where to start.

Work through SorviAI Repairs one module at a time. Each guide below covers a single job and stops when that job is done. Repairs shares its records with the rest of the suite, so a customer or an item created here is the same record everywhere, but these guides are Repairs' own: nothing in the sidebar sends you into another app's documentation.

## Modules

Repairs holds thirteen screens in six groups. **All Modules**, at the right of the tab bar, opens the lot.

![The All Modules panel open over the Tickets list, headed All Modules and Repairs, full menu, with a Search modules box. Columns group the screens: Other Modules holds Documents and Reports; Tickets holds Dashboard and Tickets; Sales holds Invoices, Quotes, Payments Received and Credit Notes; Purchases holds Purchase Orders; Resources holds Customers and Items; Inventory holds Packages and Shipments. Every row carries a star, and the foot reads Star modules to add them to your favourites and customise your tab view experience, beside a Save button.](https://www.sorviai.com/help/repairs/getting-started/all-modules.png)

*Every screen in Repairs in one panel. Star one to pin it as a tab, then Save.*

- **Tickets**: The record of one repair job: the customer, the equipment, the faults and the work.
- **Dashboard**: What is on the bench this month, who is doing it and what it has earned.
- **Quotes**: The estimate a customer approves before a technician starts.
- **Invoices**: What you bill once the work is done, raised from the ticket.
- **Payments Received**: Money arriving against a repair invoice, and what it settles.
- **Purchase Orders**: What you send a supplier for the parts a repair is waiting on.
- **Customers**: Who the equipment belongs to, and every job they have sent you.
- **Items**: The parts you fit and the services you charge for.

> **Note:**
>
> **Some lists are narrowed to repairs and some are not**
>
> Quotes, Invoices, Payments Received and Purchase Orders show only the documents a repair ticket produced, so they are shorter here than the same screens in Finance. Customers, Items and Credit Notes are not filtered at all: they are the whole organisation's records. It is the single most confusing thing about the app, and each module's introduction says which kind it is.

## The rest of the menu

These are the screens you reach for less often, and each is the only route to the job it does.

- **Credit Notes**: Reversing a charge when a repair was reworked, refunded or billed wrongly.
- **Packages**: What went into the box before a repaired machine leaves the workshop.
- **Shipments**: The carrier, the tracking number and whether the customer has it back.
- **Reports**: What the workshop did, what it earned, and where a repair is stuck.
- **Documents**: Photographs, warranty papers and every other file kept beside a repair.

> **Tip:**
>
> **Star the four or five screens you live in**
>
> Starred modules become tabs across the top, so the screens you use daily are one click away. Most workshops end up with Dashboard, Tickets and Invoices pinned and reach for the rest through **All Modules**. Press **Save** when you are done starring; the panel does not apply the change on its own.