# Create a Vendor Credit

Raise it against the bill that was wrong, with the receive as your evidence.

A vendor credit records money the supplier owes you back. Most of them start as a mismatch the receive caught.

## Raise one

- **Open the bill and create a vendor credit from it**

  The lines carry across and the two documents stay linked.

  ![The Vendor Credits list with columns for credit date, credit number, vendor, the bill corrected, status and amount, and the action for raising a new credit.](https://www.sorviai.com/help/inventory/vendor-credits/vendor-credits-list.png)
- **Trim to what is actually being credited**

  The short quantity, the price difference, or the damaged units.
- **Say why, and attach the evidence**

  The purchase receive is the document that proves a shortfall. Photographs help for damage.
- **Save, and send it to the supplier**

  A credit they do not know about is a credit they will not honour.

> **Note:**
>
> **A vendor credit moves no stock**
>
> Being credited for goods that never arrived changes nothing on your shelf, because they were never received. If goods ARE going back, that is a separate movement and this is only its money half.

> **Tip:**
>
> **Raise it while the delivery is fresh**
>
> The receive that proves the shortfall has a date on it, and the conversation is far easier the same week.