# Contacts and Addresses

Purchase orders and remittances are emailed to contact people, not to the vendor record, so a vendor with no contacts cannot be sent anything.

Addresses matter less here than on the sales side, with one exception that catches people out.

![A saved vendor, Trent Valley Electricals Ltd, marked Business. Tabs run across the record for Profile, Statistics, Transactions, Statement, Emails and Other Contacts. The Profile tab shows a Primary Contact card naming Bianca Rushton with her email, work phone and job title of Account Manager, and below it Billing Address filled in against an empty Shipping Address reading No shipping address.](https://www.sorviai.com/help/vendors/vendor-detail.png)

*Other Contacts is where everyone after the first one goes. The two addresses are edited separately.*

## Contact people

A vendor usually needs two: someone in sales who takes your orders, and someone in accounts who wants your remittance. Marking the right person for each document type saves a forwarded email every month.

- Mark one contact as **primary**. That is who is emailed when nobody else is specified.
- A contact can be marked to receive **purchase orders**, **remittances** or both.
- Removing a contact does not remove history. Documents already sent keep the record of who they went to.

## Addresses, and the one that matters

The vendor's own address prints on purchase orders and is used for tax determination. The address that actually affects your operation is the other one: the delivery location on the order, which is one of *your* locations, not theirs.

| Address | Whose | Used for |
| --- | --- | --- |
| Billing address | Theirs | Printed on the purchase order, used for tax treatment. |
| Delivery location | Yours | Where stock is received. Chosen per purchase order. |
| Return address | Theirs | Where goods go back to on a return. |

> **Warning:**
>
> **The delivery location is a stock decision**
>
> It decides which of your warehouses the receive increases. Getting it wrong puts real stock in the wrong place in your system, and the count will not agree until somebody transfers it.