# Other Actions in Vendor Payments

Remittances, refunds received, deleting a payment that never cleared, and the exports that make bank reconciliation a short job.

![The overflow menu on an open vendor payment, reached from the three-dot button in the record's toolbar. It offers View Journal, and in red at the foot Delete.](https://www.sorviai.com/help/vendor-payments/vendor-payment-actions-menu.png)

*View Journal is how you check what the payment actually posted.*

## Remittances

- **Email remittance** goes to the vendor contact marked for remittances, using its own template.
- **Download PDF** lists the payment, the date, the method and every bill it settled.
- A remittance reflects the allocation as it stands now, so reallocating later changes what a fresh one says.
- Sending one is optional and saves your supplier guessing, which usually saves you an email.

## When money comes back

| Situation | What to record |
| --- | --- |
| The transfer failed and was returned | Delete the payment. It never happened. |
| The vendor refunded an overpayment | A refund against the prepayment balance. |
| The vendor refunded a credit in cash | A refund against the vendor credit. |
| You paid twice by mistake | Leave one as a prepayment, or ask for it back and record a refund. |

> **Warning:**
>
> **Delete only when the money never moved**
>
> A returned transfer never happened, so deleting is honest. A refund did happen, in both directions, and both movements should be on the record.

## Reconciling

Filter payments by the account they left from and by date, and tie the total to your bank statement. Then filter to unallocated to find prepayments sitting against vendors, which are the lines that make a supplier statement disagree with your payables.