# Convert to Sales Order

Converting an accepted quote to a sales order keeps fulfilment and billing as separate steps.

Choose this path whenever something has to be picked, packed or delivered before you can reasonably ask for money.

![An accepted quote, QT-00024 for Kirkstall Precision Ltd. A Convert button sits in the header beside the Accepted badge, and a Quick Actions bar below offers Convert to Invoice and Convert to Sales Order. Quote details and line items follow.](https://www.sorviai.com/help/quotes/quote-detail.png)

*Acceptance unlocks Convert. The Quick Actions bar offers both destinations side by side.*

## When this is the right path

The question is never which document is better. It is whether delivery and billing happen at the same moment. If they do not, you need somewhere to record the gap, and that is what a sales order is.

**Convert to Sales Order** (Goods, or work that happens before billing)

- Yes: Keeps fulfilment and billing as separate steps
- Yes: Lets you pick, pack and ship against the order
- Yes: Supports partial delivery and partial invoicing
- No: One more document to manage

**Convert straight to Invoice** (Services, or anything delivered on the spot)

- Yes: Fastest path from agreement to payment
- Yes: No fulfilment paperwork at all
- No: No record of what shipped, so stock is not picked
- No: Awkward if you later deliver in stages

## Convert it

- **Mark the quote accepted**

  Either yourself, or the customer does it in the portal. Conversion is not offered on a quote that is still Sent.
- **Choose Convert to Sales Order**

  From the quote itself, or from the row menu in the quotes list.
- **Check what carried over**

  Customer, lines, quantities, prices, discounts, reference, notes and terms all copy exactly. Nothing is recalculated.
- **Set the shipping address and dates**

  These are order fields, so they were never on the quote. Expected delivery dates can be set per line if they differ.
- **Confirm the order**

  Confirmation is what makes the order visible to fulfilment. A draft order is invisible to the warehouse.

1. **Quote accepted**: Agreement reached
2. **Sales order**: Commitment recorded
3. **Confirmed**: Warehouse can see it

## What happens to the quote

The quote stays exactly where it was, marked as converted and linked to the order it produced. It is not deleted, not archived and not editable afterwards. That link is what lets you answer "what did we actually offer them" six months later.

> **Warning:**
>
> **Editing the order does not edit the quote**
>
> Once converted, the two documents are independent. Changing a price on the order leaves the quote showing the original offer, which is correct but catches people out during a dispute.

## Partial conversion

A quote converts in full. If the customer accepted only part of it, edit the quote down to what they agreed before converting, or convert in full and then reduce the order lines. The second is usually better, because the quote then still shows what was offered.