# Send and Track an Order

Issuing sends the order and makes it real to everyone downstream: the vendor can act on it and your warehouse can receive against it.

Tracking after that is mostly about watching the outstanding quantities.

![An open purchase order, PO-00001, with its status, the vendor it was raised against, the ordered lines and the record's own toolbar across the top.](https://www.sorviai.com/help/purchase-orders/purchase-order-detail.png)

*An issued order is tracked from here until everything on it is received and billed.*

## Issue it

- **Check the lines and the delivery location one last time**

  Both are editable on a draft and awkward afterwards.
- **Choose Issue, or Email the order**

  Emailing issues it and sends the PDF to the contact marked for purchase orders.
- **Confirm receipt with the vendor if it matters**

  Nothing in SorviAI Finance knows whether they read it. The activity timeline records the send, not the agreement.

> **Note:**
>
> **Issuing posts nothing**
>
> It changes a status and unlocks receiving. Your payables, your profit and loss and your stock figures are all untouched.

## Tracking what is outstanding

An issued order carries three quantities per line: ordered, received and billed. The gaps between them are the whole point of the document, and they are the first thing to look at when something has gone wrong.

| Gap | Means | Usual next step |
| --- | --- | --- |
| Ordered above received | Still to arrive, or short delivered | Chase the vendor, or close short |
| Received above billed | Their invoice has not arrived yet | Wait, then enter the bill |
| Billed above received | Billed in advance, or a short delivery | Query before paying |
| All three equal | Complete | The order closes itself |

## Chasing late deliveries

Sort the orders list by expected delivery date and filter to issued or partially received. That is your late list. There is no automatic chase, deliberately, because a supplier being a day late is not always worth an email.