# Pick and Complete

Record what was actually picked, including when it is less than the list asked for.

A short pick is information; a list marked complete to clear the screen is a lie that surfaces at the packing bench.

![An open picklist, PL-00003, showing its status, warehouse and the lines to be picked with the quantity required against the quantity actually picked.](https://www.sorviai.com/help/picklists/picklist-detail.png)

*The picked quantity is the honest number. Leave it short if the shelf was short.*

## Recording the pick

- **Open the picklist**

  Or work from the printed sheet and enter it afterwards.
- **Enter picked quantities per line**

  What came off the shelf, not what the list asked for.
- **Complete it**

  The picklist moves to Picked, or Short if anything was under.

> **Note:**
>
> **Completing still moves no stock**
>
> A completed picklist is goods in a trolley. They are on your premises, in your valuation and on your balance sheet until a shipment says otherwise.

## Short picks

When the shelf has fewer units than the list says, record what was actually picked. The shortfall stays on the sales order as outstanding, and the difference between system and shelf is a stock adjustment question, not a picking one.

- Record the true picked quantity. Never mark a line complete to clear the screen.
- A repeated short pick on one item means the stock figure is wrong. Investigate with a count.
- The unpicked balance stays on the order and can go on a later picklist.
- Short picking does not adjust stock. Fix the figure with an adjustment once you have counted.

> **Warning:**
>
> **A short pick is a symptom, not the problem**
>
> The stock figure said the units were there. Either a receive was overstated, a previous pick was understated, or something has gone missing. Adjusting the number without asking which just resets the clock.

## Putting one aside

There is no cancel. A picklist you no longer want goes **On Hold**, which pauses it and leaves everything on it intact, or it is deleted outright. Nothing moved either way, so nothing needs reversing.

- **On Hold** is right when priorities changed mid-shift and you will come back to it.
- **Delete** is right when the batch was generated wrongly and should never have existed.